Website built & maintained by b73creative.

Effective Date: 01/02/25

At HA PROPERTY SERVICES LTD ("we," "our," or "us"), we value the privacy of our clients, customers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.hapropertygroup.co.uk , use our services, or interact with us in any other way. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information when you use our services or interact with our website. This information may include:

• Personal Information: This includes any data that can identify you personally, such as your name, email address, phone number, mailing address, payment information, or any other information you provide through forms or communications with us.

• Non-Personal Information: We also collect non-identifiable information such as your IP address, browser type, device type, referring pages, and time spent on pages. This data helps us understand how our website is being used and improve user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with the services you request, including property management, repairs, maintenance, and related services.

• To communicate with you regarding your service requests, inquiries, or account-related matters.

• To send you marketing communications or updates about our services (if you have opted-in).

• To improve our website functionality, user experience, and security.

• To comply with legal obligations and protect our legal rights.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us track your preferences, analyze traffic, and provide personalized content. You can adjust your browser settings to disable cookies, but this may affect your ability to use certain features of the website.

4. How We Share Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, providing services, or performing business functions.

These service providers are required to protect your information and only use it for the purposes for which it was shared.

• Legal Compliance: We may disclose your information if required by law or in response to a legal process (such as a court order, subpoena, or government inquiry).

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, but we will notify you if this happens.

5. Data Security

We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, or destruction. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: You have the right to request access to the personal information we hold about you.

Correction: You can request corrections to any inaccurate or incomplete information we have on file.

Deletion: You may request the deletion of your personal data, subject to certain legal obligations.

Opt-out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the unsubscribe link in our emails or contacting us directly.

Data Portability: You may request a copy of your personal data in a commonly used format.

To exercise any of these rights, please contact us at the contact details provided below.

7. Children’s Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect or process personal data from children. If you believe we have inadvertently collected such data, please contact us immediately to have it removed.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by HA PROPERTY SERVICES LTD. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website, and the effective date will be updated at the top of the page. Please review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

HA PROPERTY GROUP LTD

19 The Green

Hemingfield

South Yorkshire.

S73 0PT

t: 07931 903994

e: hannah@hapropertygroup.co.uk

e: matthew@hapropertygroup.co.uk

Registered Office:

HA PROPERTY GROUP LTD